Hi Shane,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

How to Fix Ghost Touch Screen Issues on Windows 10. NVIDIA GeForce Drivers Download for Windows 10. Re-enable the Hid-compliant Touch Screen and reboot the.

This problem may appear due to “ghost devices drivers” present in the computer. Ghost devices are the previously installed devices which are not connected but the drivers for that device is still present in the computer and sometimes shows in the devices list.

Let's try to troubleshoot to fix the touch screen issue.

I would suggest you to follow the methods given below and check.

Method 1: Use the hardware troubleshooter to fix the issue.

The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them. Follow these steps and run the troubleshooter.

1. Download the latest drivers for your HID-compliant touch screen to keep your Computer up-to-date.
2. Dec 30, 2016  HID Compliant Touch Screen Driver & Windows. Drivers from the HP Support/Download Drivers web. Remove a driver (HID-compliant touch screen).
3. HID Compliant Touch Screen Driver & Windows. Drivers from the HP Support/Download Drivers web. Remove a driver (HID-compliant touch screen).

1. Connect the devices to the computer.
2. Press Windows + W key on the keyboard
3. Type troubleshooting in the search tab and press Enter.
4. Click View all on left panel.

Click Hardware and devices, new window will popup

Let’s follow the steps blow to show remove these ghost devices and check if that solves the problem.

Method 2: Update touch adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

1. At the Start screen, type Windows Update.
2. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
3. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Incompatible or not properly installed graphics card drivers are the most common cause of this issue.

Step 2: Follow the steps below to update the touch drivers.

1. Press Windows + X key on the keyboard.
2. Go to device manager.
3. Right-click your touch device.
4. Click Update Driver Software and then follow the steps in the wizard that appears.

How To Reinstall Hid-compliant Touch Screen Driver

Restart the computer and check.

Method 3: To get rid of unwanted drivers, devices, or services, use the following steps:

1. Press Windows + X key on the keyboard

2. Click on Command Prompt (Run as admin).

3. At the command prompt, type in set devmgr_show_nonpresent_devices=1 and press Enter. (Note that nothing seems to happen. This is expected. You are actually setting an environment variable which is going to help you to see hidden devices.)

4. On the next command prompt line, type devmgmt.msc and press Enter. This will launch the Windows Device Manager Console.

5. In the Device Manager Console, from the View menu, select Show Hidden Devices.

As you expand the different drivers and devices in the device manager, you will see not only the items that Windows currently detects as installed on your PC; but you will also see drivers, devices, and services which have been loaded in the past but were not uninstalled or are not currently started. You can find your offending device, right-click, and choose uninstall to remove it from the system completely.

Hid Compliant Touch Screen Missing

Note that ghost devices, drivers, and services are “grayed” out, but that does not necessarily mean that you should delete all of them. Only remove items you know you do not need. Be careful that you do not change too many devices.

Let us know if you need further assistance. We will be glad to help you further.

____________________

Thanks & Regards,

Isha Soni

Scan performed on 4/26/2017, Computer: Sony VGN-FW26T_B - Windows 7 64 bit

Outdated or Corrupted drivers:6/20

Device/Driver	Status	Status Description	Updated By Scanner
Motherboards
Intel(R) E7520 Memory Controller Hub - 3590	Up To Date and Functioning
Mice And Touchpads
Microsoft Microsoft SideWinder X3 Mouse (IntelliPoint)	Up To Date and Functioning
Microsoft Microsoft USB IntelliMouse Optical	Up To Date and Functioning
Microsoft Microsoft SideWinder X3 Mouse (IntelliPoint)	Up To Date and Functioning
Usb Devices
Microsoft Controladora de host abierto SiS 7001 PCI a USB	Corrupted By Hid Compliant Touch Screen
Intel(R) Hub de raiz Intel(R) USB 3.0	Corrupted By Hid Compliant Touch Screen
Hewlett-Packard Officejet 100 Mobile L411 (DOT4USB)	Up To Date and Functioning
Sound Cards And Media Devices
DisplayLink DisplayLink USB Audio Adapter	Outdated
Analog Devices SoundMAX Integrated Digital Audio	Up To Date and Functioning
Network Cards
Intel(R) PRO/1000 CT Network Connection	Up To Date and Functioning
Keyboards
Microsoft HID Keyboard	Up To Date and Functioning
Hard Disk Controller
ATI Standard Dual Channel PCI IDE Controller	Up To Date and Functioning
Others
ENE ENE CB1410 Cardbus Controller	Corrupted By Hid Compliant Touch Screen
Microsoft Texas Instruments PCI-7x20/6x20 CardBus Controller	Up To Date and Functioning
Cameras, Webcams And Scanners
Microsoft USB Video Device	Up To Date and Functioning
Video Cards
NVIDIA NVIDIA GeForce GT 630M	Up To Date and Functioning
Input Devices
KME USB-brugerstyret inputenhed (HID)	Up To Date and Functioning
Port Devices
PROLiNK PROLiNK UI AT Interface (COM7)	Outdated
Monitors
Sony Digital Flat Panel (1024x768)	Corrupted By Hid Compliant Touch Screen
Mobile Phones And Portable Devices
Acer NOKIA	Up To Date and Functioning